Privacy Policy
Last Updated: February 1, 2025
Turner Bridge Financial LLC (“Company,” “we,” “us,” or “our”), doing business as U.S. Veteran Relief, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services or submit your information.
1. Information We Collect
When you submit a form or interact with our Services, we may collect:
Full name
Date of birth
Phone number
Email address
State of residence
Military service background (optional)
Insurance budget or preferences
We do not collect detailed health information through our lead form. Some basic health or lifestyle questions may be asked by licensed agents during their process.
2. How We Use Your Information
We collect and process your personal information in order to:
Connect you with licensed insurance agents
Match you with appropriate insurance products
Enable agents to contact you via phone, text, or email
Send updates or reminders about your submission
Improve our Services and advertising effectiveness
Your information is never sold to random third parties. It is only shared with licensed agents or insurance professionals who work with our trusted network of carriers.
3. Sharing Your Information
We share your information with:
Licensed insurance agents and professionals
Trusted marketing and data partners who support our Services
Our partner, Ethos Technologies Inc., for policies that include free Will & Trust benefits
Service providers who help us manage communications or analytics
These parties are contractually obligated to safeguard your information and use it only for the intended purpose.
We may also share information to comply with legal obligations or protect our rights.
4. Your Consent to Be Contacted
By submitting your information, you consent to:
Receive phone calls, emails, or text messages (including auto-dialed or pre-recorded messages)
Be contacted by licensed insurance agents or their representatives
Message and data rates may apply. You are not required to make a purchase to consent. You can opt out at any time (see Section 7).
5. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission or storage is 100% secure. Use of the Site is at your own risk.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Policy or as required by law. If you request removal, we will delete or anonymize your information unless retention is legally required.
7. Your Choices & Opt-Out Rights
You may opt out of:
Text messages by replying “STOP”
Emails by clicking “Unsubscribe”
Phone calls by asking to be added to our internal Do Not Call list
You may also request full deletion of your data by contacting us at [email protected].
Note: If your information was already shared with a licensed agent before your request, you’ll need to contact that agent directly.
8. Third-Party Sites
Our Site may link to third-party websites, such as carrier or agent pages. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.
9. Children’s Privacy
Our Services are intended for adults age 18 and over. We do not knowingly collect information from children under 13. If we learn that we have received information from a child, we will delete it immediately.
10. Geographic Scope and State Licensing
Our Services are intended for U.S. residents. Not all products are available in every state. Turner Bridge Financial and its partners are licensed in select states but may market nationwide.
11. Free Will & Trust Disclosure
Free Will & Trust benefits are offered only through policies issued by Ethos Technologies Inc. and are not available from all carriers. These tools are not legal advice and do not replace a licensed attorney.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the latest version. Continued use of our Services after an update constitutes your acceptance.
13. Contact Us
U.S. Veteran Relief
Turner Bridge Financial LLC
1211 Old Okeechobee Rd
West Palm Beach, FL 33401
Email: [email protected]
Phone: (267) 214-8677